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Our on-line shop system has been
designed to be as easy for you to use as possible.
There are 3 basic steps involved in making a purchase
as follows:
Select your items
> Review your order > Checkout
The following page describes the
steps involved in detail
Selecting Items
Our product database has been organised
so that you can search the items in 3 basic ways:
- By Artist (eg Ken Howard, Ron
Ranson etc)
- APV category (Royal Academy label
etc)
- By media (oil, pastels etc)
In order to view products in each
category simply hover the mouse over the heading
in the menu at the top of the screen and a drop-down
menu will appear. Select from the list and you
will see a list of products for that selection.
If you require further information simply click
the "more info" button or the product
picture. You should now see a new screen showing
the complete product information and screen stills
from the film.
To add an item to your order simply
enter the required quantity in the box and click
the "buy now" button. If the item has
not previously been selected it will now be added.
Reviewing your
order
You can view your order details
at any time by clicking the "review order"
button at the top of the page within any shop
page. Your order details will be shown on screen..
To change an order quantity simply
type a new quantity in the box provided and click
the "update order" button to refresh
the page. To remove an item from your order simply
enter zero in the quantity box and click "update
order" to save your changes and refresh the
page. This process may be repeated as many times
as you wish before moving on to the final stage..
Checking out
You can checkout an any time by
clicking the "checkout" button at the
top of any page within the shop. You will now
be presented with a secure form, your browser
may ask you to confirm that you wish to enter
secure mode. The padlock symbol indicates a successful
secure connection using the server SSL.
Please complete the checkout details
as thoroughly as possible. When you are happy
that you have completed the information and it
is accurate press the "submit order"
button.
Your order will now be stored on
our system and we will be alerted that your order
has been received. A member of staff will collect
your order securely and process it accordingly.
Please note that acceptance of your order does
not mean we have processed your credit card. Credit
card transactions are not processed in real-time
and are hand processed by a member of staff once
we are happy we can fully satisfy your order.
Before you use our shop you should
read our terms & conditions
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Artists
